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dpd Group

Deliveries to private individuals and at the door

This service has been designed to provide deliveries to private addresses. It was created to ensure efficient, low cost deliveries for companies, which distribute goods to end consumers and households directly.

Senders are requested to provide precise address data (full postcode/zip code, street, street number etc.) and/or to write "delivery at the door" on the transport document.

Senders are also requested to specify:

  • Name or number stated on the consignee home doorbell
  • Consignee telephone number, should any contact be needed.

Telephone numbers are of vital importance for deliveries to private addresses. If the consignee is absent, he will be called by telephone after 6 p.m. This further procedure is observed before an In-Hold procedure is opened.