BRTcode

This is the delivery ID code that enables the consignee to quickly and independently trace their shipment and manage it online. By inserting the BRTcode in the specific space on the homepage, the consignee can access their shipment and view the expected delivery date and time in real time (live tracking).
 
Following an attempted delivery (attempted delivery notice), they can arrange a new delivery time, indicating a date or alternative address (the latter only if authorised by the sender), or request to collect it from one of our branches.

The BRTcode is visible on the attempted delivery notice and in the text of the messages received via text message or e-mail.