Customer Service

The BRT customer service is provided locally. Each BRT branch is directly involved in operational and commercial management duties for its own clients. BRT branches pay special attention to problems relating to after sales customer assistance.

This policy provides for customer service based on concrete know how relative to the characteristics of BRT 's customer base. This know how is a prerequisite for an optimal, efficient after-sales service.

For contacts with your local branch customer service, check the branch list, or click here to contact us.

For shipment status information, pick-up requests or in-hold management, we recommend the BRT website on-line services.

For BRT clients requiring a password to access on-line services - download application form here.