With both national and international shipments, before paying for the service you can purchase insurance coverage for goods with a maximum value of up to €2,500.00. In the absence of any such insurance coverage, for shipments within Italy alone, the protection included in the price of the shipment envisages a flat-rate reimbursement of €80.00 in the event of any loss or damage to the goods shipped. For shipments outside Italy there is no such standard coverage; therefore, if the buyer does not purchase special insurance coverage for the shipment, the rules laid down in the Convention on the Contract for the International Carriage of Goods by Road (CMR) shall apply.
Important: in the event of purchasing insurance coverage, the goods cannot be delivered to a locker.
Home / How can I protect my shipment purchased online?