I can't find the label for my shipment purchased online

As soon as you complete the payment, the label is automatically downloaded. Check the download folder of your smartphone or PC. If you cannot find the document, write to us using the following contact form.

The label is also attached to the confirmation email. If you do not receive the email, check that the correct email address was provided and check your spam/junk folder. Otherwise, write to us using the following contact form.