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dpd Group

Contractual terms

The quality policy formalises the company’s commitment to fully satisfying the customer’s needs and expectations, in compliance with the legislation in force and with the general and special contractual terms and conditions agreed upon and signed.

In other words, being aware of and sharing the legislation regulating transport and the general terms of sale proposed by BRT, and signed for approval by the customer, are the foundation of a clear and honest relationship with our customers.

Customers must read the general terms annexed to the transport contract.